Terms and Conditions

Website: erboristeriapuravita.it Last updated: August 27, 2026

Please read these Terms and Conditions (“Terms”) carefully before using erboristeriapuravita.it (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. General Information

The Website offers herbal, wellness, and natural products for sale to consumers. These Terms govern your use of the Website and any purchase made through it.

2. Eligibility

By using the Website and placing an order, you confirm that you are at least 18 years old, or are using the Website under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into binding contracts.

3. Products

  • We make reasonable efforts to display product descriptions, images, and prices accurately. However, slight variations between the product images and the actual product may occur.
  • All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
  • Prices are displayed in Euro (€) and are inclusive of applicable taxes unless stated otherwise. Shipping costs, where applicable, will be shown separately at checkout.

4. Health Disclaimer

Products sold on this Website are herbal and wellness products and are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for professional medical advice. Please consult a qualified healthcare professional before using any product, particularly if you are pregnant, breastfeeding, taking medication, or have a pre-existing medical condition.

5. Orders and Contract Formation

  • Placing an order through the Website constitutes an offer to purchase the selected products.
  • A contract is formed only when we send you an order confirmation email.
  • We reserve the right to refuse or cancel any order, for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.

6. Payment

Payment must be made in full at the time of ordering, using one of the payment methods indicated on the Website. All payment card transactions are processed securely through our third-party payment provider.

7. Right of Withdrawal (Consumers)

If you are a consumer purchasing from within the European Union, you have the right to withdraw from your purchase within 14 days of receiving the product(s), without giving any reason, in accordance with applicable consumer protection law.

To exercise this right, please contact us at info@erboristeriapuravita.it before the withdrawal period expires. Products must be returned unused, in their original packaging, and in a condition suitable for resale. The right of withdrawal does not apply to sealed goods that have been unsealed after delivery and are not suitable for return for health or hygiene reasons.

Refunds will be issued using the same payment method used for the original purchase, generally within 14 days of receiving the returned product or proof of return shipment.

8. Shipping and Delivery

  • Estimated delivery times will be indicated at checkout or in the order confirmation and are not guaranteed.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier, unless otherwise required by applicable consumer protection law.
  • We are not responsible for delays caused by the shipping carrier or events outside our reasonable control.

9. Warranty and Conformity

Products sold to consumers are covered by the legal guarantee of conformity provided under applicable consumer protection law. If a product is defective or does not conform to the description, please contact us at info@erboristeriapuravita.it.

10. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of the Website operator or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or otherwise use any content without prior written permission.

11. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose;
  • Attempt to gain unauthorized access to the Website or its systems;
  • Submit false, misleading, or fraudulent information;
  • Interfere with the proper functioning of the Website.

12. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or the products purchased, except in cases of wilful misconduct or gross negligence, or where liability cannot be excluded or limited under applicable law.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Italy, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

15. Dispute Resolution

Consumers residing in the European Union may also refer to the European Commission’s Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr for the resolution of disputes arising from online purchases.

16. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Email: info@erboristeriapuravita.it Website: erboristeriapuravita.it